When looking for most trusted home builder, it is essential that you choose one with great reviews and ratings – but don’t solely rely on online reviews!
Lifestory Research, an independent consumer insights and consulting firm, recently unveiled their 2023 America’s Most Trusted Study. Taylor Morrison Homes led this year’s rankings with the highest Net Trust Quotient score.
1. Reputation
Home builders with excellent track records can deliver quality homes that are both on schedule and within budget, as well as working closely with you to meet all of your needs during construction. Word-of-mouth recommendations or online reviews may help inform you as to who the builder is; also, reviews can often reveal this information.
Top home builders with outstanding reputations are known for their impeccable workmanship, use of superior materials and commitment to exceptional customer service. These builders will not nickel and dime their clients when providing fixed price bids for building your new home.
Lifestory Research America’s Most Trusted study polled people actively shopping for new homes to determine which builder brands were most trusted by buyers. Taylor Morrison earned top honours, scoring an outstanding Net Trust Quotient score of 118.4. They operate across 16 regional markets nationwide and completed on over 6,300 homes last year alone! For more information about America’s Most Trusted Home Builder please visit their website.
2. Customer Service
Most trusted home builder have the unique opportunity to exceed buyer expectations at every step of their buyer journey – even after the sale is closed. Delivering exceptional customer experiences goes beyond simply fulfilling promises made to prospective customers; rather, it means creating long-lasting relationships that continue beyond closing tables.
Building brand trust starts at the top of your marketing funnel with engaging online advertising and ways for customers to discover your business organically. In addition, providing helpful information to qualified prospects while making sure they can contact you if any questions or issues arises is also key in creating brand loyalty.
When reviewing customer service of builders, pay special attention to how they handle both positive and negative reviews of them. This can give a good indication of how well they respect their customers even during difficult situations or criticism – something Taylor Morrison made evident by its ranking as America’s Most Trusted Home Builder according to Lifestory Research’s 2023 America’s Most Trusted Home Builder Study.
3. Pricing
Home buyers tend to trust builders that offer fair prices and transparent processes, as well as competitive financing and warranty programs that ensure they can build high-quality homes at a more reasonable cost.
Changes to the housing market have had a substantial effect on consumer trust in home builders; however, 2023 Lifestory Research America’s Most Trusted Home Builder study findings confirm this by showing that respected builders continue to earn consumer favour. Taylor Morrison Homes again took home top honours with an NTQ score of 118.4.
The national ranking was developed from opinions provided by 54,208 customers shopping for new homes. Taylor Morrison, Ashton Woods, Stanley Martin, LGI Homes TriPointe Homes Dream Finders Mattamy Homes were ranked in this study, and you can view their rankings here. For more information about their study methodology please visit Lifestory Research’s website as well as accessing full rankings here.
4. Home Design
Home buyers who select an experienced builder can rest easy knowing their new construction home will meet both aesthetic and energy efficiency preferences, thereby saving on energy bills. These most trusted home builder may also offer energy-efficient homes which will save their customers money.
Lifestory Research’s 2023 America’s Most Trusted Home Builder Study polled 54,208 customers who were actively shopping for new homes to determine which brands they trusted most. Taylor Morrison Homes once again claimed first place, receiving an outstanding Net Trust Quotient Score of 118.4.
The top home builders offer websites with simple layouts and beautiful pictures of their completed projects, along with special sections allowing prospective homebuyers to narrow their search based on lifestyle or price range. Furthermore, some companies provide various floor plan options that cater to various tastes.